ERP is an acronym that stands for enterprise resource planning (ERP). It’s a business process management software that manages and integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities. Most companies have some form of finance and operational system in place but most of the software that’s out there can’t go beyond everyday business processes or help with future business growth.
CRM stands for customer relationship management. It’s a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data.
Low-code technologies offer the promise of effective “citizen development”, where business users can produce apps and virtual agents at speed with little to no IT intervention. Microsoft’s Power Platform combines the strengths of key products – Power BI, Power Apps, Power Automate, and Power Virtual Agents – to serve this business need.
Explore the world of cloud productivity development and learn how Microsoft 365 and Azure solutions are helping organizations transform their business processes through the use of Azure Active Directory, Microsoft Graph, Azure Logic Apps and Functions.